Overview on our telephony products. Any Questions? Do not hesitate to give us your FEEDBACK!

Transfer your incoming calls via call forwarding to TELEOPHONE! We pick up the calls on your behalf [welcome text according to your specifications]. On important and time-critical calls, you will be notified by SMS. All other calls are documented in tabular form.

As option, we handle your calls in conclusion (eg print, plot and delivery of documents).

*DETAILS and PRICELIST [PDF]

 

Transfer your incoming calls via call forwarding to TELEOPHONE [see left]. During off-peak times from 18-22h / 06-09h and at night from 22-06h [UTC+1/2]. On important and time-critical calls, you will be notified online or via SMS.

As option, we handle your calls according to your specifications.

*DETAILS and PRICELIST [PDF]

 

We set up for you an individual frontdesk configuration on our telephone system [VPBX]; including a new German phone number. Your calls will be centrally pooled and our agents direct all incoming calls to the desired location, professionally and friendly. Ideal for offices and rental communities.

*DETAILS and PRICELIST [PDF]

 

Knowledge-based call processing and forwarding, including brief agent training and new German phone number. Setting up a MySQL database to ensure high initial response rate.

Optional: project-based agent training, use of additional systems (eg CRM / MS SharePoint / USU KnowledgeCenter).

*DETAILS and PRICELIST [PDF]

 

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